Symphony

Overview
Features & Capabilities
Technical Highlights
Extensibility
Related Technologies

Overview

The Symphony Integration enables Genesis applications to seamlessly connect with Symphony, a secure, cloud-based collaboration platform designed for financial services. This integration allows for real-time messaging, notifications, and automated workflow interactions, ensuring secure communication between users, teams, and external counterparties within regulated environments.

Features & Capabilities

Automated Notifications: Send real-time alerts and updates from Genesis applications to Symphony chats or channels.

Secure & Compliant Messaging: Ensures end-to-end encryption and regulatory compliance for financial communication.

Two-Way Communication: Enables interaction between Genesis applications and Symphony users through chatbots and API commands.

User & Group Mentions: Supports tagging specific users or groups to ensure critical messages are highlighted.

Group Creation: Supports creating new groups and adding users to them.

Attachment & Rich Content Support: Allows embedding of structured data, links, and files within Symphony messages.

Technical Highlights

Symphony REST API & Bot Integration: Uses Symphony’s REST API and Bot Framework for seamless connectivity.

OAuth 2.0 & Certificate-Based Authentication: Implements secure access to Symphony services.

Webhook Event Handling: Triggers actions based on incoming messages, alerts, or system events.

Message Formatting & Templates: Supports Markdown and Symphony Elements for structured message presentation.

Logging & Monitoring: Tracks message delivery, API calls, and interaction history for auditing and debugging.

Extensibility:

Integration with Trade & Compliance Workflows: Enables trade confirmation notifications and compliance alerts.

Multi-Channel Notifications: Can be extended to integrate with Slack, MS Teams, and email for cross-platform communication.

Custom Bot Development: Supports the creation of custom Symphony bots to handle specific workflow automation.

Component Breakdown:

Genesis Application: Generates and processes Symphony messages and events.

Symphony API Client: Facilitates secure communication with Symphony’s messaging platform.

Bot & Webhook Services: Enable automated responses and event-driven interactions.

Symphony Chat & Rooms: Display alerts, trade confirmations, and workflow updates.
Logging & Monitoring: Captures API activity, message status, and error logs.

Genesis Notification System: Extends Symphony integration with multi-channel notifications (Slack, MS Teams, email).

Trade Workflow Automation: Uses Symphony for trade confirmations, order status updates, and compliance alerts.

Incident Management & Monitoring: Sends real-time alerts to Symphony for operational oversight.