Notifications & Alerts

Overview

The Notifications and Alerts Component provides a robust solution for delivering real-time notifications and alerts from any application built using the Genesis Application Platform. It ensures that users receive timely updates and critical information through multiple channels, enhancing engagement and responsiveness across various use cases. 

Features & Capabilities

User Configurable Rules: Users can create custom rules for themselves or their team to receive alerts based on data relevant to their role.  

Notifications & Alerts using an API: Genesis applications can send alerts and notifications at any workflow stage using a simple API. 

Transmit notifications to multiple destinations/formats: The components publish notifications to configured destinations.

Supports multiple formats for notification: Notification formats include on-screen alerts, Email (SMTP), Symphony, Microsoft Teams. 

Alerts Center: Users benefit from a searchable alert log, compiling all notifications received. 

Files and rich text: Notifications supports file attachments and rich text formatting. 

Integrations

  • Seamless integration with external messaging services and APIs. 
  • Compatibility with existing authentication systems and permission controls. 
  • Support for webhooks and other integration methods to connect with legacy systems and external data sources. 
  • Integration with OpenFin and Interop.io notification centers. 

Customization

  • Fully customizable notification templates and UI components for tailored user experiences. 
  • Configurable permission settings to control which users or groups receive specific alerts. 
  • Flexible design to accommodate various notification types and urgency levels. 

Category

Component

Communication

User Engagement 

Dependencies

Integration with authentication and permission management systems to enforce access control. 

Connection to external messaging platforms and API services for multi-channel communication. 

A real-time data processing engine to efficiently handle event triggers and notification delivery. 

Ready to Get Started?